FAQ

  • What is “Fear Free grooming certified” mean?

    Focuses on having a positive experience, feed them treats, have them recognize tools as not a threat, rewiring their brain to original things that scared them (ex: blow dryer, clippers, brush, scissors). Never pushing past their comfort level, will not make the dog do anything they do not want to do. During Fear Free session: it is more about focusing on improving the experience (it will not always be perfect on the first or second try). It’s not about the outcome and it's about making your pup happy.

  • Will you let the owner know where you take dogs for walks?

    We will share our location with our phone as well as sharing the location of your pet with a tracker that will be placed on their collar. Any dogs that are picked up and or go on a walk will have a tracker that will contain their location available to their owner at all times.

  • Is gland expression included?

    We will always check the status of your pups anal glands and determine if it is safe to express. Most pups are able to manage this on their own, yet with Austin allergies they can become an issue. The pet parent will be notified if anything seems unusual or if vet attention is needed.

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